Shipping policy

Shipping Policy

Last Updated: July 2026

Thank you for shopping with us! We are committed to processing and delivering your order as quickly and efficiently as possible. Please read our shipping policy carefully before placing an order.

Order Processing

All orders are processed after your payment has been successfully received and verified. Orders are typically processed within 1–2 business days, although processing times may vary during periods of high demand, holidays, promotions, or unforeseen circumstances.

Orders placed on weekends or federal holidays will begin processing on the next business day.

Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information (when available).

Shipping Time

We strive to deliver every order as quickly as possible.

  • Fastest Delivery: 1–2 business days
  • Standard Delivery Window: Most orders arrive within 3–7 business days
  • Maximum Estimated Delivery Time: Up to 10 business days

While many customers receive their orders much sooner, please allow up to 10 business days for delivery before contacting us regarding a delayed shipment.

Shipping estimates begin once your order has been processed and shipped—they do not include processing time.

Delivery Estimates

Delivery times are estimates and are not guaranteed. Shipping speeds may vary depending on factors such as:

  • Your shipping address and location
  • Carrier delays
  • Severe weather conditions
  • Holidays and peak shopping seasons
  • High order volume
  • Unexpected logistical issues

Although we work closely with our shipping partners to ensure timely delivery, occasional delays may occur that are outside of our control.

Tracking Your Order

Once your package has shipped, you will receive a confirmation email with tracking information (if available). Please allow up to 24–48 hours for tracking updates to appear after your shipment has been processed.

If your tracking information has not updated immediately, this does not necessarily mean your package is delayed. Carriers may require additional time to scan and update shipment information.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Please double-check your:

  • Full name
  • Street address
  • Apartment or unit number
  • City
  • State
  • ZIP/Postal Code

If an incorrect address is entered and your order has not yet shipped, please contact us immediately so we can attempt to update the information.

Once an order has been shipped, we may not be able to modify the shipping address.

We are not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses provided during checkout.

Lost, Delayed, or Stolen Packages

If your package appears to be delayed, please allow the full 10 business days before contacting our customer support team.

If your tracking shows that your package has been delivered but you cannot locate it, we recommend:

  • Checking around your property.
  • Asking household members or neighbors if they accepted the package.
  • Contacting the shipping carrier for additional delivery details.

While we will do our best to assist you, we cannot guarantee replacements or refunds for packages marked as delivered by the carrier.

Shipping Delays

Unexpected shipping delays may occur due to circumstances beyond our control, including but not limited to:

  • Weather events
  • Natural disasters
  • Carrier service interruptions
  • Customs inspections (for international orders)
  • Transportation disruptions
  • High seasonal demand

We appreciate your patience and understanding should any of these situations affect your order.

International Shipping

International shipping availability may vary depending on your location.

International customers are responsible for any applicable customs duties, import taxes, VAT, or other fees required by their country's customs authorities. These charges are not included in the purchase price or shipping costs unless otherwise stated.

International shipping times may exceed our standard domestic estimates due to customs processing and local postal services.

Order Changes and Cancellations

If you need to change or cancel your order, please contact us as soon as possible after placing it.

While we will do our best to accommodate your request, we cannot guarantee changes or cancellations once an order has entered processing or has already shipped.

Multiple Shipments

In some cases, orders containing multiple items may be shipped separately depending on inventory availability or warehouse logistics. If this occurs, you will receive separate tracking information for each shipment when available.

Customer Support

If you have any questions regarding your shipment or believe your order has exceeded the maximum estimated delivery window of 10 business days, please contact our customer support team. Be sure to include your order number so we can assist you as quickly as possible.

Policy Updates

We reserve the right to update or modify this Shipping Policy at any time without prior notice. Any changes will become effective immediately upon being posted on our website.

Summary

  • Orders are processed within 1–2 business days.
  • Fastest delivery is 1–2 business days.
  • Most orders arrive within 3–7 business days.
  • Please allow up to 10 business days for your order to arrive before reporting it as delayed.
  • Tracking information is provided after your order ships (when available).
  • Delivery estimates are not guaranteed and may be affected by carrier delays, holidays, weather, or high order volume.

We appreciate your business and thank you for choosing our store. Our goal is to deliver your order as quickly and safely as possible while providing excellent customer service every step of the way.